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Influencer Marketing

Influencer marketing is the process of identifying, researching, engaging and supporting the people who create high-impact conversations with your customers.
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Guide

Influencer Marketing

Influencer marketing is the process of identifying, researching, engaging and supporting the people who create high-impact conversations with your customers.

Influencer Marketing Strategies, Technologies and Examples.

Influencer marketing is a key marketing channel for many organizations. As the practice matures, brands of all sizes are viewing influencer marketing as an increasingly valuable component of their overall marketing strategy - transitioning influencer marketing from an experimental strategy into a key pillar of purpose-driven brands.

Love it or hate it, businesses should embrace influencer marketing if they want to stay relevant in today’s world. To clarify, we’re not talking about the bad influencer marketing, the type that revolves around inauthentic, transactional product promotions with VIP celebrities. We’re talking about the impactful, advocacy-generating, brand-building marketing that is propelling a new generation of companies and breathing life into heritage brands around the world.

Read on to discover:

  • A Brief History of Influencer Marketing
  • The Rise of the Influencer Marketing Platform
  • Top Influencer Marketing Trends in 2020
  • 7 Companies With Enviable Influencer Programs
  • 5 Steps to an Effective Influencer Marketing Strategy

A Brief History of Influencer Marketing

Influencer marketing is not new. It has always been important for brands to connect with the influential thought-leaders and opinion-makers in their space. What has changed is the breadth and depth of these influential profiles. What used to be celebrities and journalists is now available to the masses.

When Traackr was founded in 2009 (Pre-Instagram Era), these dynamics were shaking up the business technology industry. Journalists and analysts were being overtaken by passionate experts who built their own networks through their Twitter accounts and blogs.

The same effect was quickly felt across the beauty, fashion, and travel industries. Today, all businesses are impacted by this social transformation which has resulted in a world where brands must embrace their communities or risk extinction.

The Rise of the Influencer Marketing Platform

As dollars poured into influencer marketing, serious brands needed a way to organize and measure their core activities. It was no longer feasible to discover influencers and track campaigns manually. Senior management started asking questions and demanding data to demonstrate ROI.

Influencer Marketing Software was developed to help organizations optimize their processes, stimulate collaboration across geographies and departments, allocate resources, measure results and, above all, maximize the impact of their efforts.

You should expect your influencer marketing platform to enable efficiency and increased productivity; data driven decision making; increased impact through prioritization on the most relevant content and people; cross functional and multi-user collaboration; support global influencer initiatives; and provide consistent measurement frameworks. Explore top use uses for influencer marketing technology including influencer discovery to relationship management to market-level benchmarking.  

Top Influencer Marketing Trends in 2020

Influencer marketing continues to gain popularity in 2020. Not only have marketers caught on to the ROI and relationship-building potential, but have begun to capitalize on it. But just how big is it? In 2018 a worldwide study of CMOs found that 30.5% are increasing their focus on influencer marketing in 2019. Brands are set to spend $15 billion on influencer marketing by 2022.

Here are a few key trends that have arisen in just the past year and what you can expect to see more of:

Increased regulation

As the amount of money in influencer marketing increases, so has the amount of regulation surrounding it. The law requires that brands and influencers clearly disclose when posts are born out of “material connections”, and can be held liable when they do not. The Federal Trade Commission (“FTC”) defines “material connections” as anything from monetary payment, to a free trip, a gift or even an ownership stake.

The FTC has taken action against celebrity influencers, sending them letters reminding them of advertising policies on social media, but ultimately they appear to be focusing mostly on regulated industries. It’s expected that they’ll aim their crack down on the advertising of vaping and tobacco products-- particularly those aimed at teenagers. Additionally, they have begun restricting the promotion of predatory detox tea, cosmetic procedure, and “miracle” weight loss companies.

Increased Attention on Fraud Detection

As companies continue to expand their influencer marketing budgets and pay influencers purely based on audience size, the industry has inadvertently incentivized the rise of fake influence. In addition to purchasing followers, there is also the tactic of trading comments and likes amongst influencers. These are called Instagram pods, and while Instagram has worked to eliminate them, they still exist through apps like Whatsapp and Telegram.  

The purpose of pods is to help influencers “beat” the algorithm so they are able to expand their audiences and impress brands with their engagement rate. Additionally, Influencers participate in loop giveaways to increase “real” followers, despite proof that there is minimal value in their new following.

Micro + Nano Influencers

It is widely understood that micro and nano influencers offer the most targeted, direct and engaged audiences. They’re also much more affordable, and their followers tend to trust them more than major influencers. This could be considered a trend, but we’re hoping it’s one that sticks.

Micro-influencers have under 100k followers. Typically, these are people who found their fame on the internet and have a highly trusted and engaged audience in their niche. Nano-influencers have under 5k followers, most of which they are connected to in real life. They’re a relatively new breed of Influencer, with influence in their own communities. Working with nano influencers can be beneficial to brands who are trying to work with influential community members. It’s also worth noting that this group has the highest level of engagement.

Niche Influencers

In the saturated influencer marketing space, it’s become increasingly important for influencers to have a niche. Not only does it increase their opportunity for growth, but it makes their account more desirable for brand partnerships.

Brands in 2020 are increasingly using their influencer marketing platform to identify and partner with niche influencers who are organically talking about their products (or similar products). This sets the foundation for an authentic partnership and the ability to reach a highly engaged audience.

Keep up with the latest developments in influencer marketing by signing up for our monthly Matters of Influence email newsletter.

9 Companies With Enviable Influencer Programs

Kendo

We sat down with the influencer marketing team for several Kendo brands (including Ole Henriksen and BITE Beauty) to discuss how they combine their expert instincts with Traackr insights to create their winning influencer marketing formula. Learn how Kendo Brands harnesses that magic formula: Instincts + Insights = Win. 

Ancient Nutrition

This personal health and wellness company has one of the strongest ambassador programs we know of. We invited Bailey DuMont, Director of Brand Marketing for Ancient Nutrition, onto The Fast Traack podcast to learn her top tips for creating a thriving influencer marketing program from scratch. Read or listen here to start building your own ambassador program.

Amika

Initially known as a professional hair-care line, amika began to broaden it’s direct-to-consumer strategy in 2018, including relaunching with beauty retailer Sephora. To support this effort, amika brought on Traackr to increase their influencer marketing efforts; leading to a successful relaunch. Find out what led to their success

Melia Hotels International

Once flooded by influencer requests with no way to evaluate potential partners, this hotel brand implemented a global influencer strategy that supports 6 hotel brands across 43 countries and drives bookings. Read the case study.

Coty

The Hairdresser is the number one influencer amongst salon professionals. Coty uses Traackr to discover and activate nano influencers with strong community engagement. Hear from Coty Professional’s VP of Influencer Marketing.

Michelin

Seemingly straightforward, tires are much more complex than they may initially appear. Michelin wanted to partner with influencers who drive sports cars on a regular basis, that truly understand the value of their product. Read our interview with Michelin's VP of Marketing for Northern Europe.

Kiehl's

In March 2019, Kiehl’s relaunched one of it’s best selling face creams for the UK market. For the campaign, they activated a paid partnership with a content creator with a long history of brand loyalty for Kiehls. See why Kiehl’s took home a coveted Glossy Award.

SAP

When you think of Influencer Marketing, Facebook may not be the first platform that comes to mind. But for SAP, they’ve seen some incredible success using Facebook Live. They activate influencers by treating them like clients. Find out how.

Microsoft  

A global company, Microsoft activates influencers world-wide. However, influencer management has to remain local; taking into consideration all the different customs, laws and languages. Listen to their strategy.

5 Steps to an Effective Influencer Marketing Strategy

Many brands face the challenge of developing an influencer marketing practice that aligns with their overarching strategy, regional needs and product launches, while also ensuring leadership has the data and reporting framework required to evaluate success and prioritize spending. That might seem like a tall order, but here are 5 steps to help you establish a foundation for your successful influencer marketing program.

Step #1: Create Your Influencer Marketing Goals & Objectives

The best influencer marketing strategies start by understanding and aligning with your business and marketing objectives. What is your organization trying to accomplish? What are the overarching themes my marketing leaders have set for the year? From there, focus on clear ways an influencer marketing program can help your team meet those goals.

State your intended goals and identify the most appropriate metrics to measure success. Establishing clear goals and aligning with your company and team objectives will clarify which influencers to look for and develop relationships with, what to measure, and ultimately how to steer your program to success.

Step #2: Define your Audience

Knowing your target customers is an integral step in kicking off any influencer effort. It’s important to define who your customer is; this includes their location, age and gender, to their marital status and interests. Understanding how they evaluate, discover and buy your product (or service) is essential for kicking off any influencer effort. You’ll use your audience personas in the next step.

Step #3: Discover the Right Influencers

Being influential is all about context. You need to find people who produce and share content that can impact your buyer’s decision making process. Ideally the influencers you work with should be an organic advocate for your brand, or someone who is highly engaged with your customers. The days of paying the influencer with the most followers to promote your product are in the past. Now it’s all about quality over quantity and ensuring you’re wisely allocating your budget. Data-driven insights make it a lot easier to find and vet influencers to ensure you are getting the best ROI possible.

Step #4: Engage & Build Relationships With Your Influencers

Next, you’ll start building your influencer relationship. Following, sharing, and linking to your influencers will be the first step in a fruitful relationship. Next, you’ll want to reach out to the influencer by email. Based on your strategy, you may pursue organic or paid influencer collaborations. Some brands find that organic works best; gifting products to those who are already advocating for their brand, others require a blend. Whether you’re doing product seeding, promotional exchanges, or simply paid advertising, you’ll want an influencer relationship management tool to help you track your communications and budget.

Step #5: Measure the Results of Your Influencer Marketing Program

Once you have established your influencer marketing program, it is time to take a step back and connect the dots - looking at the data to see what is working and what could be improved. Are your online relationships translating into more website views, purchases, social media impressions? 

The most efficient way to find the answers to these questions and more is to have access to a data-driven influencer marketing software. These platforms allow teams to analyze the efficiency of their paid and organic influencer partnerships, track affiliate codes, connect their payment options, view organic and paid mentions history and more. 

Being able to bring your influencer marketing efforts full circle by showing your marketing and business leaders the data that supports your program will allow you to grow your program further. Here is a great article on how to scale your program in-house


Keep up with the latest developments in influencer marketing by visiting our influencer marketing blog.

To learn more about Traackr’s technology platform, click here.

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